Anyone getting in a cab at Dublin airport will be promptly told by the driver that there are now more cabs in County Dublin than New York city and that their livelihood is threatened both by the regulators and the fact that there are too many cabs. Perhaps those regulating the cabs of NYC feel they have a problem too, or at least are thinking out into the future as to how taxis should be run.

"Taxi 07 Roads Forward, a collaborative effort of
the New York City TLC (Taxi and Limousine Commission) and the Design Trust
for Public Space, is a comprehensive look at the taxi industry and
the ways in which it could better serve the public over the next

The output is a strongly designed, user-centred flavoured report, available here.