"That’s a funny kind of thing, in which each new object becomes the
occasion for seeing again what we can see anywhere; seeing people’s
nastiness or goodness or all the rest, when they do this initially
technical job of talking over the phone. The technical apparatus is,
then, being made at home with the rest of our world. And it’s a thing
that’s routinely being done, and it’s the source for the failures of
technocratic dreams that if only we introduced some fantastic new
communication machine the world will be transformed. Where what happens
is that the object is made at home in the world that has whatever
organization it already has."

Harvey Sacks, 1992:548-9. Lectures on Conversation. Vol. 1 and 2. Gail Jefferson (ed) Oxford: Blackwell.